Privacy Policy

This page explains what information this website collects, what we do with it, and your choices. It has two parts: how the website handles information, and the privacy policy for our SMS messaging program.

Your medical records are covered separately. Health information you share as a patient is protected by federal law (HIPAA) and handled as described in our Notice of Privacy Practices, which we provide at your first visit. You can ask for a copy at any time by calling (480) 985-0000.

This website

Information you give us

You share information with us when you call, email, book an appointment, fill in a form or use the patient portal. We use it to answer you, schedule your care and run the practice.

Some of these tools are run for us by other companies, which handle your information under their own privacy policies as well as ours:

• Online booking — Acuity Scheduling and Practice Fusion (Patient Fusion).
• Online forms — sent to our office by email through Brevo, with spam checks by Cloudflare Turnstile. The e-book sign-up list is also kept in Brevo.
• Patient portal — FollowMyHealth.

Please don't send detailed medical information through general email or our contact form. Call us, or use the patient portal once you are a patient.

Information collected automatically

This website uses Google Tag Manager to load Google's measurement tools, such as Google Analytics and Google Ads conversion tracking. They use cookies and similar technology to count visits, see which pages and links are used, and tell us when a form was sent from an ad visit. They don't receive what you type into our forms. You can limit this with your browser's settings, an ad blocker, or Google's Analytics opt-out and My Ad Center.

Some of our links (in our Google Business Profile, ads and emails) carry tags that say where the link was posted, such as utm_source=google. When you arrive through one of them, your browser keeps those tags, the first page you visited and the website that sent you for up to 90 days. They stay on your device unless you send us a form; then they go with it, so we know how you found us. We don't share them with anyone.

Like almost every website, the servers that deliver these pages keep short-lived technical logs — your IP address, browser type and the pages requested — to keep the site running and secure.

The site search runs entirely in your browser. What you type into it is not sent to us.

Embedded content from other sites

Some pages include content served by other companies: videos from YouTube (in its privacy-enhanced mode), a Google map on our contact page, and booking tools on some service pages. When that content loads or you interact with it, those companies may collect information under their own privacy policies.

How we use and share information

We use information to provide care, respond to you, schedule appointments and operate this website. We do not sell your personal information. We share it only with the service providers above, as needed to provide care, or when the law requires it.

Children

This website is not directed at children under 13. Parents and guardians book and manage care for their children.

Links to other websites

Our articles link to research and other outside websites. We are not responsible for their content or privacy practices.

Changes to this policy

We may update this page. The date at the top shows when the website sections last changed.

Contact us

East Valley Naturopathic Doctors
5416 E. Southern Ave. Ste 110, Mesa, AZ 85206
(480) 985-0000 · patientcare@eastvalleynd.com

SMS messaging program

This is our SMS Messaging Data Privacy Policy as published. The full program terms are on our SMS Messaging Terms & Conditions page.